Providing access to support from the Dashboard
complete
P
Pamela Grant
Hi,
It would be much appreciated if the open support chats would be visible in the "Dashboard" area... with a highlight for support responses waiting to be answered...
For example - see the attached proposal, with some indication of 1 Pending reply, 2 Open requests out of 8 Total Tickets]
Maria Zenagui Glaili
complete
Maria Zenagui Glaili
Hi Pamela Grant! We're currently in the process of changing Support tools, and with the new system you'll be able to see all past conversations in the widget and get back to us in a much easier way 😊
Maria Zenagui Glaili
in progress