I did a free trial to test how good the Danish transcription was, and got an empty result?

Impossible to upload a file.

Already lost 42minutes credit

Halfway (minute 39 of 1h30) through the transcript the soundtrack becomes all garbled. I need it in order to correct the transcript so it affectively renders half the transcript useless. I am not willing to pay again for such an error, and I've had to do the minutes manually by myself so would appreciate the second hour to be refunded. Thank you.

I tried now several times to download my video with subtitles but every time the rendering doesnt work well. At one point in the video the picture is stuck or the subtitles are stuck at one point. This is really annoying. I have to render the same video 5 times until it is done correctly.

I get error messages that it can't be fetched

I have auto recharge for $12 and 12 hours. Today I was charged $144 for 720 hours, but my account shows 12 hours available.

Precisa

I was working online and suddenly huge part of the text just dissapeared. Before deadline. Awful. I don't know how can it be restored.