Dear, I uploaded an audio file of an interview from ym computer for thanscription, I was charged with the designated time, but I recieced a blank screen and document instread of a transcription.

When the play button is pressed, the playback got stuck à 01:00. Impossible to go further to work.

I've noticed an issue using Chrome on Mac Version 105.0.5195.102 (Official Build) (arm64) that when you Download a video, it doesn't take you to the progress screen and just sits there, with the 'downloading' circular arrow spinning. If you refresh the screen and then hit Download again it takes you to the Progress screen. This has happened somewhat consistently. Some users may not know what is happening.

Hello! I'm attempting the application and the button to read the guideline doesn't lead anywhere. The only thing that I can see that changes is the url appends "?guidelines=true," but this doesn't seem to do anything to page itself. I'm using Chrome v99.0.4844.51 (Official Build) (x86_64) This is my second attempt at the application. I waited the three months and then used the "Already applied?" link. Thanks!

On a transcript where there is one speaker, sometimes multiple speakers are generated and this splits the transcript. It can often take more work to put the transcript back in order than to correct the vocabulary. It would be good to have a fix where we could remove the unnecessary spacing between paragraphs and join the transcript together before exporting.

je demande un sous titrage en français et ça me le fait en anglais. Je suis très déçue d'avoir payé pour ça.

Los archivos descargados en formato .docx no puedo abrirlos con Word ni con otros procesadores de texto. Me dice que hay un error en el formato y no me están sirviendo (si descargo en formato .txt pierdo edición del texto realizada como incorporación de itálicas o negritas).

I just started using the app for my own Youtube video subtitles. I really like it. I saw the stuff about being a freelancer for you guys and signed up for info. And now I can't edit my own subtitles. The OPEN button in the screenshot opens this page: https://www.happyscribe.com/human/applications/[number]

Using this font puts extra Ç's at the beginning and end of each line of each caption.

Everytime play button is hit, audio starts to play but without sound for about 20 seconds, so a lot of text cannot be checked. This has to be fixed, otherwise not possible to work like this. Thanks